Shipping policy

At DTF Prime, we strive to ensure fast and reliable shipping for every order. Please review our shipping policy below for details on delivery times, costs, and order handling.

 

Shipping Coverage
We proudly ship across the entire USA. Our products are especially popular in Maryland, DC, Virginia, New Jersey, New York, North Carolina, and West Virginia, but we serve all states nationwide.

 

Processing Time
All orders are processed within 1–3 business days. Orders placed after 3:00 PM EST may be processed the following business day. Please note that weekends and holidays may affect processing times.

 

Delivery Time
Standard delivery takes approximately 3–5 business days after processing, depending on the shipping location. Expedited shipping options are available at checkout.

 

Shipping Costs
Shipping rates are calculated at checkout based on the order size and destination. For promotional periods, we may offer free shipping on select products or order values.

 

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package until it reaches your doorstep.

 

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement.

 

Contact
For any shipping-related questions, please reach out to our support team at support@dtfprime.com or call us at +1 (833) 422-5587.